Project & Operations Coordinator (HVAC)

Support

Remote, Ukraine and LatAM

June 17, 2026

Full-time - Contract

Location: Remote (Ukraine or LatAM)
Industry: HVAC (Heating, Ventilation & Air Conditioning)
Employment Type: Full-time (Contract)
Working Hours: 6 days per week, 45-60 hours per week, availability to work during U.S. Pacific Time (PT) business hours.

Our client is a Florida-based HVAC company specializing in heating, ventilation, and air conditioning services. We are looking for a proactive and detail-oriented HVAC Operations Coordinator to join a growing team supporting HVAC and construction-related operations across South Florida, US. This is a highly dynamic role that combines customer communication, scheduling, operational coordination, permit administration, and CRM management. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is eager to grow into a leadership position in the future. New hires will undergo a structured onboarding and training program during their initial six months.

Responsibilities

  • Communicate with customers via phone, email, and messaging platforms;
  • Coordinate and manage technician schedules and service appointments;
  • Support day-to-day operational activities and workflow management;
  • Work within Housecall Pro CRM to maintain accurate records and job information;
  • Assist with permit-related processes and documentation;
  • Coordinate with internal teams, technicians, vendors, and customers;
  • Monitor ongoing projects and ensure timely follow-up on outstanding items;
  • Resolve customer inquiries and support issue resolution;
  • Maintain organized documentation and operational records;
  • Contribute to process improvements and operational efficiency initiatives.

Requirements

  • Previous experience in construction, HVAC, building materials, home services, or a related industry;
  • Experience working with customers and handling phone communication;
  • Strong organizational skills;
  • High level of accountability and execution;
  • Ability to work effectively in a fast-paced environment;
  • Stress-resistant and comfortable managing multiple priorities;
  • Proactive mindset and willingness to take ownership of tasks;
  • Language Requirements:
    • For candidates from Ukraine: Fluent English is required;
    • For candidates from LatAM: Fluent English and Fluent Spanish are required.

Bonus points for

We offer excellent benefits, including but not limited to

  • Stable full-time remote contract;
  • Opportunity to work with a US-based team;
  • Clear responsibilities and stable workflows;
  • Exposure to project management and procurement processes;
  • Opportunity to grow within a structured and supportive environment;
  • Sales bonuses;
  • Structured onboarding and training program.

Application form

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Application form

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