Linux Operations Engineer

Research & Development

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Latin America, 100% Remote

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November 10, 2026

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Ful-time contract

Our client is a sports technology company that builds hardware and software for professional basketball. Their technology uses embedded sensors, wireless communication, and real-time data processing to capture and analyze performance data during live games. The core engineering and R&D team is based in Finland, and the company is growing its technical operations to support professional basketball arenas across North America.

They are looking for a Linux Operations Engineer to support their real-time infrastructure during live sporting events. This is a hands-on, fully remote role: you monitor the systems, fix issues in real time, and guide on-site venue staff through technical procedures. You will work closely with the engineering team in Europe and be the main technical contact during scheduled events.

Working schedule:

  • The position follows a pre-planned event calendar, not fixed office hours;
  • Events take place across North American time zones on weekdays, evenings, and weekends;
  • Coverage starts 3 hours before an event and ends 1 hour after it;
  • Most coverage windows are about 6.5 hours; days with several events can take 8.5 to 11 hours;
  • On some days there are no events, and other technical and system administration work is done between events;
  • The calendar is set in advance, so you can plan around it;
  • The full calendar is shared during the first interview.

Responsibilities

  • Run pre-event system checks, starting about 3 hours before each event: remote connectivity, system telemetry, and time synchronization;
  • Monitor live systems during events and stay available for about 1 hour afterward;
  • Diagnose and resolve Linux, networking, hardware connectivity, wireless, and data pipeline issues in real time;
  • Remotely guide venue staff through antenna positioning, cable connections, and equipment setup;
  • Document incidents, system performance, and technical issues for the engineering team;
  • Maintain, troubleshoot, and patch Debian-based Linux systems and edge computing devices;
  • Manage tablets and Linux devices remotely with Mobile Device Management (MDM) tools;
  • Troubleshoot Bluetooth, RF communication, and Precision Time Protocol (PTP) synchronization;
  • Monitor telemetry and data flows built on MQTT, Telegraf, and time-series databases.

Requirements

  • 3+ years of hands-on experience administering and troubleshooting Linux systems in production (Debian or Ubuntu preferred);
  • 3+ years of daily work with SSH, Linux command-line tools, systemd, and log analysis;
  • 2+ years of experience with TCP/IP networking and remote troubleshooting: connectivity checks, DNS, routing, firewalls;
  • 2+ years of experience supporting production systems where reliability and fast issue resolution are critical (NOC, L2/L3 support, operations, on-call or shift work);
  • 1+ year of experience with monitoring, telemetry, or device management tools;
  • Ability to troubleshoot independently and stay calm under pressure;
  • Ability to document issues clearly and work with an international engineering team;
  • Reliable high-speed internet and a suitable home working environment;
  • Readiness to consistently support scheduled North American events, including evenings and weekends;
  • Spoken English at Upper-Intermediate level or higher: you can guide non-technical people through physical equipment setup.

Bonus points for

  • MDM tools, preferably ManageEngine;
  • MQTT, Mosquitto, Telegraf;
  • Time-series databases (QuestDB or similar);
  • RF communication, antenna positioning, Bluetooth, PTP;
  • Jenkins and CI/CD automation, Google Cloud Platform (GCP), Artifactory, Microsoft 365 administration;
  • Experience with IoT systems, edge computing, telecommunications, live broadcasting, or event infrastructure.

We offer excellent benefits, including but not limited to

  • A schedule planned in advance around the event calendar;
  • Monthly salary payments at the end of each month to any bank of your choice;
  • 10 working days of paid vacation and 10 public holidays off per year (the exact list of dates is provided by the company).

Application form

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Application form

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